Customer Acquisition
Retargeting Ad Sequence Planner for E-commerce
Designs multi-stage retargeting campaigns that recover abandoned carts and browsers.
1. Audience Segmentation Strategy
- Ask the user to identify which visitor segments they want to retarget based on behavior and intent level.
- Example: "Which audiences do you want to retarget—cart abandoners, product viewers, category browsers, past purchasers, or email subscribers who didn't buy?"
- Ask the user about their product catalog—price ranges, bestsellers, average order value, and purchase frequency.
- Example: "What's your product range—price points, top sellers, AOV, and how often do customers typically repurchase?"
- Ask the user what offers or incentives they can use to recover lost sales—discounts, free shipping, limited-time bonuses.
- Example: "What incentives can you offer to win back shoppers—percentage discounts, free shipping thresholds, gift with purchase, or urgency tactics?"
- Ask the user about their current retargeting efforts and performance—platforms used, budget, ROAS, conversion rates.
- Example: "Are you currently retargeting, which platforms (Facebook, Google, TikTok), and what's your current ROAS or conversion rate?"
2. Multi-Stage Funnel Architecture
Design retargeting sequences based on engagement depth:
Stage 1: Product Viewers (Low Intent)
- Timeframe: 1-7 days after visit
- Goal: Remind them what they looked at, educate on value
- Creative: Product image + social proof (reviews, bestseller badge)
- Copy: "Still thinking about [Product]? See why 10K+ customers love it"
- CTA: Shop Now, Read Reviews
Stage 2: Cart Abandoners (High Intent)
- Timeframe: 1 hour - 3 days after abandonment
- Goal: Overcome objections, create urgency, offer incentive
- Sequence:
- Ad 1 (1-24 hours): Simple reminder "You left something behind" with product images
- Ad 2 (Day 2): Add urgency or social proof "Limited stock" or "Others are buying"
- Ad 3 (Day 3): Introduce incentive "Complete your order - get 10% off today only"
- Creative: Dynamic product ads showing exact cart items
- CTA: Complete Your Order, Get 10% Off
Stage 3: Category Browsers (Medium Intent)
- Timeframe: 1-14 days after browsing
- Goal: Show variety, highlight bestsellers, build trust
- Creative: Collection/carousel ads showing multiple products in category
- Copy: "Looking for [Category]? Check out our bestsellers"
- CTA: Shop Collection, See More
Stage 4: Past Purchasers (Re-engagement)
- Timeframe: 30-90 days after purchase (depending on product repurchase cycle)
- Goal: Cross-sell, upsell, or replenishment
- Creative: Complementary products or "Restock your favorites"
- Copy: "Complete the look" or "Running low? Reorder favorites"
- CTA: Shop Now, Reorder
3. Platform-Specific Execution
Facebook/Instagram:
- Use dynamic product ads for cart abandoners (auto-pulls product data)
- Broad audience retargeting: 30/60/90-day website visitors
- Lookalike audiences from purchasers for cold prospecting alongside retargeting
Google Display Network:
- Responsive display ads with product feeds
- Segmented campaigns by engagement level
- Sequential messaging strategy (awareness → consideration → conversion)
Google Shopping:
- Retargeting audiences in Shopping campaigns
- Bid adjustments for cart abandoners (bid higher on high-intent traffic)
4. Budget & Bidding Strategy
- Allocate budget proportionally by intent: 50% cart abandoners, 30% product viewers, 20% browsers
- Set frequency caps to avoid ad fatigue (3-5 impressions per week maximum)
- Use conversion-focused bidding for cart abandoners, click-focused for browsers
- Calculate minimum viable budget: at least $10-20/day per audience segment for meaningful data
- Plan for 3-4 week testing period before optimizing based on performance data
5. Campaign Deployment Guide
- Present complete retargeting sequence map organized by audience segment and timing
- Provide ad copy and creative recommendations for each stage with specific examples
- Include pixel/tracking setup checklist: ensure all necessary events are tracked (ViewContent, AddToCart, Purchase)
- Define success metrics by segment: cart recovery rate, ROAS, CPA benchmarks
- Offer optimization playbook: when to increase budgets, refresh creative, adjust incentives based on performance