AI Chat & Prompt Engineering Studio
Design, manage, and optimize prompts that power dynamic chatbots—complete with performance insights and employee satisfaction tracking.
Static Chatbots Can’t Keep Up
Hardcoded responses fail to adapt to new business needs and offer no visibility into effectiveness or satisfaction.
Rigid Responses
Chatbots without prompt libraries struggle to handle variations and context-rich conversations
No Feedback Loop
Leaders lack insight into which prompts succeed or fail without analytics
Employee Experience Blind Spots
No way to measure employee or customer satisfaction at the message level
A Studio for Smarter AI Conversations
Centralize your prompts, let chatbots adapt dynamically, and monitor satisfaction in real-time with built-in analytics.
Prompt Library
Maintain a shared library of reusable, version-controlled prompts for consistent chatbot behavior
Features
- AI prompt library with default prompts
- Prompt test sandbox for real-time testing
- Adjustable prompt parameters like max tokens temperature top-p
- Save and edit prompts from sandbox
- Prompt library settings for AI search/RAG and MCP
Use Prompt Library for AI Chatbot
Chatbots automatically reference the prompt library to stay up-to-date without code changes
Features
- Create many prompts for different scenarios
- Use dynamic variables and parameters
- Insert end users' data into prompts
- Assign prompts into AI chatbot
- Duplicate and reuse prompts
AI Feedback Dashboard
Get clear visibility into prompt performance, failures, and optimization opportunities
Features
- Managers view unanswered questions
- Feedback & reporting tools in reports dashboard
- Submit feedback in chat or email
- Customize reports to pinpoint key metrics
- Visual overview of gaps in knowledge base
Message-Level Satisfaction Tracking
Measure employee satisfaction on every interaction to ensure quality and empathy in conversations
Features
- Positive or negative AI rating
- Timestamp and context of feedback
- Comment field for detailed feedback
- Tagging system for each feedback
Powerful Features Built for Enterprise
Everything you need to transform your customer support with AI
Prompt Library
- Pre-built templates for common scenarios
- Version control and rollback
- Collaborative editing and approvals
Dynamic Chatbot Integration
- Automatic sync with library updates
- Support for multiple AI models
- Context-aware prompt selection
AI Feedback Dashboard
- Success/failure rates for prompts
- Performance trends over time
- Actionable recommendations for improvement
Message-Level Satisfaction Tracking
- Satisfaction scores per message
- Trend analysis of employee experience
- Drill-down by department, team, or topic
Build Smarter Conversations with AI Chat & Prompt Studio
Unlock a dynamic prompt library, real-time analytics, and message-level satisfaction tracking.